Utilities - Water, Gas, Electricity, Telephone

Many local laws and courts have been affected by COVID-19. Please use the search for legal help tool to find a legal aid organization or self help center near you for accurate information and more support.

Most Frequently Viewed Resources

Read about where to file your lawsuit or case. Information on jurisdiction and venue.

What should a tenant do if his or her apartment needs repairs? Can a landlord force a tenant to move? How many days notice does a tenant have to give a landlord before the tenant moves? Can a landlord raise a tenant’s rent? California Tenants—A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities answers these questions and many others.

If you cannot afford the filing fee or other court costs, you may qualify to have these fees and costs waived by the court.

The Constitution; Executive and Administrative Laws; County, Appellate, Supreme Court, and Federal Districts; State Legislation; and Legal Guides.

This guide offers suggestions to help you get results when you have a problem with the purchase of goods or services. It explains the proper way to make a complaint, and also discusses using government agencies, consumer groups, lawyers and small claims court. A sample complaint letter and a list of compliant-handling agencies are included.

Whatever the reason, you have the right to represent yourself, to be your own lawyer in all cases in California.

Put your name on the registry, what you should expect when you register, and how to deal with unwanted telemarketing calls.

The California Public Utilities Commission (CPUC) regulates privately owned California utilities that provide energy, water, and telecommunications services. If you have a question or complaint concerning one of these utility providers, help is available through the Consumer Affairs Branch (CAB).

What to do when your provider sneaks in fees to your bill.

The comprehensive guide to making purchases and dealing with companies.

This section will give you general guidelines for how to best prepare yourself for court.

A step-by-step guide to your options: disputes, complaints, and payment plans.

"Slamming" is when your long distance service is switched without your permission.

A "utility allowance" is an amount federally subsidized tenants receive to help pay for reasonable utility bills.

Alphabetical Listing of Resources

How do prepaid phone cards work? Where can I buy a card? Common fees and charges. Avoiding fraud.

Were your services shut off? Interested in surcharges and taxes on your bill?